Questions & Answers

Almost the unit prices are free of charge. But you need extra services, such as express services, or even the gift packaging. Please contact us and we will give you the offer accordingly.

In general, the order will takes 21-45 working days. If you need express services, it should have 7-15 days, or even 3-5 days.

When you placed the order, you will receive our confirmation order though the email.

Within 2-3days, we will provide the tracking number and you can track the shipping status.

If there has some problems, such as no stock, or change the item within different features, we will send the email notifications to the buyer. The buyer has to make sure the email is valid for receiving any updates from us.

Please go to order, then you can view the order in details.

After placing the order, please send the email at support@digital-world-online to mention about the gift receipt. In the email, please leave the order # and what is your requirement. We will send this via email to you.

All items are in 30days upon receipt the item in case you need to return.
Please be sure all the items are completed package, such as accessories, the boxes without any damage. Otherwise, it may incurred 15% restock fee if the item no included full-set accessories like we dispatched before.

No item the recipient reimbursed, even the items are appeals, parts. The buyer has to contact with us at support@digital-world-online.com about the return issues and we will guide the recipients how to follow the return steps.

Yes, if the item is defective or lost due to the delivery.
We only offer partial refund if the item is no longer need, or the  item is defective if the buyer updated the firmwares by his/ her own. Please  contact with us so that we give the return issues in details.

We only dispatch the order based on the delivery address shown on Paypal. Please make sure the address is correct when place the order.

There are 2 regions for return once the order confirmed to be return.

• International buyers: please send back to HKG office, RM1308, 13/F, Lemmi Center, 50 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
• EU buyers: please send back to EU address:

• Name：	Etake SBOBIXAP Peggy
  Company Name ( c/o)：	Shipbao
  Line 1：	Zimmer 102, Zunftstrasse 13,
  City：	Erftstadt
  Zip Code：	50374
  State：	Nordrhein-Westfalen
  Tel：	+491734881597

Please provide tracking number once return.

Almost the unit prices are free of charge. But you need extra services, such as express services, or even the gift packaging. Please contact us and we will give you the offer accordingly.

In general, the order will takes 21-45 working days. If you need express services, it should have 7-15 days, or even 3-5 days.

When you placed the order, you will receive our confirmation order though the email.

Within 2-3days, we will provide the tracking number and you can track the shipping status.

If there has some problems, such as no stock, or change the item within different features, we will send the email notifications to the buyer. The buyer has to make sure the email is valid for receiving any updates from us.

The prices are shown on webpage are free shipping. The delivery takes 15-35 working days.

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